So, now that you¡¯ve collected user insights from your interviews¡ What do you do with them? This is where customer journey mapping comes in.
In this free, 2-hour workshop, learn why the customer journey is so important, where journey mapping fits into the UX and human centered design process, and how to create a variety of journey maps based on your product or user. Then, get hands-on practice in Mural building your own customer journey map based on the user insights from our previous session. Take the next step toward a career in UX design with your new knowledge of customer journey mapping.
Make sure to join us next week where you¡¯ll take what you learned from our user research and journey mapping, and use it to Turn Sketches to Wireframes in Figma. We¡¯ll see you there.
You¡¯ll leave this workshop knowing:
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